Grupo Timing is committed to protecting the privacy of its users and ensuring that their personal information is handled securely and transparently. This policy explains how we collect, use, and share your personal data when you use our websites and services.
- Data Collected
We collect the following types of personal data through our websites:- Data provided directly by users: Name, email, and any other data voluntarily provided through contact forms, newsletter subscriptions, and, on some of the group’s brand websites, quote requests and spontaneous job applications.
- Automatically collected data: Information about user interaction with our websites, such as IP address, device type, browser, pages visited, and browsing time. This information is collected through tools such as Google Analytics, Google Tag Manager, Meta Pixel, and Clarity.
- Marketing campaign data: Information about interactions with ads, subscriptions, and behavior on the websites, used for remarketing on platforms such as Google Ads and Meta Ads.
- Data provided directly by users: Name, email, and any other data voluntarily provided through contact forms, newsletter subscriptions, and, on some of the group’s brand websites, quote requests and spontaneous job applications.
- Use of Clarity
We use Microsoft’s Clarity platform to monitor and analyze user interaction with our websites. Clarity records browsing sessions to help us improve user experience and optimize website layout. It does not collect directly identifiable personal data but allows us to analyze how users interact with the websites. - Purpose of Data Collection
The collected data is used to:- Analyze user traffic and behavior on the websites.
- Improve user experience and optimize website performance.
- Conduct advertising campaigns and remarketing on platforms like Google Ads and Meta Ads.
- Send marketing communications and newsletters from Grupo Timing, based on user preferences and consent.
- Process applications and subscriptions received through website forms.
- Data Sharing
Data may be shared with:- Third-party platforms: For data analysis, marketing campaign optimization, advertising, and cookie management (Google Analytics, Clarity, Meta Ads, etc.).
- Grupo Timing: The collected information may be shared among the following Grupo Timing brands for marketing communications and updates, subject to user consent: Timing – Human Resources, Grupo Dear Hotels & Guest Houses, Place Fitness Center, Proinvest, Trespassar.pt, USB Spot, Vendingway, Alô Pizza, Blue Lavandarias, Brindes 360, Brindes Ecológicos, Regalos Ecológicos, and Rodrigues & Almeida.
- Third-party platforms: For data analysis, marketing campaign optimization, advertising, and cookie management (Google Analytics, Clarity, Meta Ads, etc.).
- Legal Grounds for Processing
Data is processed based on:- Explicit consent: When you choose to share your data for marketing and communications, through the cookie plugin and checkbox in forms.
- Legitimate interest: For analysis and improvement of the websites, provided this does not infringe on users’ rights.
- Contract execution: In processing data for applications and contact requests.
- Explicit consent: When you choose to share your data for marketing and communications, through the cookie plugin and checkbox in forms.
- Data Storage and Security
Personal data is stored securely and retained only for as long as necessary for its purpose:- Marketing data: Stored until the user revokes their consent.
- Analysis data: Retained for up to 26 months.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- User Rights
Users have the right to:- Access their personal data at any time.
- Correct inaccurate or outdated information.
- Request the deletion of their personal data.
- Restrict the processing of their data in certain situations.
- Object to the processing of their data for marketing purposes.
Requests can be made by sending an email to: geral@grupotiming.pt.
- Use of Cookies
We use cookies to enhance your experience on the websites and personalize the content presented to you. Cookies collect data such as:- Essential cookies: Necessary for the operation of the websites.
- Performance cookies: Used to analyze user interaction with the websites and improve navigation.
- Marketing cookies: Used to present personalized ads.
- Cookie Management
Upon first access to our websites, a cookie consent banner will be displayed, where users can choose to:- Accept all cookies.
- Customize their preferences, accepting or rejecting certain types of cookies.
Users can change their cookie preferences at any time directly in their browser settings.
- Marketing and Communications
User data may be used for:
- Marketing campaigns from Grupo Timing, based on consent provided in contact forms.
Users can revoke consent at any time by clicking the “Unsubscribe” link in all emails or by sending a request to: geral@grupotiming.pt.
- Contacts and Data Protection Officer
If you have any questions about this privacy and cookies policy or the handling of your personal data, you can contact us through:
- Phone: (+351) 289 090 390
- Address: Rua Arthur Águedo de Miranda, N.3, Loja H, 8005-139, Faro
- Zolinda Debiez
Position: Human Resources Director
E-mail: zolinda.debiez@grupotiming.pt - Tatiana Palma
Position: Marketing Director
E-mail: tatiana.palma@grupotiming.pt
Policy Updates
We reserve the right to update this policy at any time. Any changes will be communicated through our websites.